We help unique properties succeed, offering a 360° Hospitality Management solution with a focus in experiences and future growth.

Dear property owner,

We know you need a partner to take good care of your property and make you profit. We know that you have found plenty of management companies speaking about operations, sales and marketing, revenue generation, financials — those are all important. But what is usually forgotten by small firms in Greece is also the most important above all: the true care for people and experiences. In a such competitive industry, the future is determined by the travelers themselves. Don't let your property in poor hands.You need profit today, but tomorrow as well. We can do it for you.

the Chalara Group team

This is what we do for your property

We build you a clientele.

The real success for us is to make people have their best time while they stay in your property. We create personalised experiences to all guests and we make bonds that last in time, increasing loyalty and referal sales.

We make you sales.

We ongoingly examine competition and we develop a specific sales analysis which is also shared with you. We sell both online through OTAs (online travel agents) and booking engines and offline through email-marketing and referral strategies, focusing always to the largest margin of profit.

We handle daily operations.

We manage daily operations, ensuring everything runs seamlessly. From housekeeping & maintenance to reservations and guest services, we maintain an efficient environment, making every stay comfortable and hassle-free.

We create a plan for the future.

We like quick wins as you do because they bring income to both of us, however we like it better when those wins are maintained over time. For that reason, we create a year to year plan to follow, examining specific KPIs on the way to evaluate our performance and grow together.

Measuring our partners' success

80%

Average Occupancy Rate

Yielding without compromising rates or brand value.

20%

Returning Guests Rate

Boosting loyalty and cutting third-party commission costs.

15%

Annual Average ADR Growth

Increasing product value and driving higher revenue.

15%

Annual RevPAR Growth

Guiding room revenue growth and maximizing profitability.

Those are
3 reasons to choose us

1. We are hoteliers.

Hospitality is our passion - it is something we do not only do as a job, but as a way of living. In contrast to plenty of other management companies, our team consists of hospitality professionals with years of experience in leading destinations and top of the class academic background.

2. We adapt to market trends.

The Greek hospitality scene is growing rapidly and numerous trends ongoingly emerge. Travel preferences are changing, new distribution channels appear, different ways of data examination come to light. We stay updated and we adapt our operation when needed to remain competitive.

3. We involve you on what we do.

We believe in partnership and we always welcome your ideas and questions. We want to keep you closely involved and informed to align our strategies with your vision, ensuring you are always satisfied with the direction your business is heading through our partnership.

we have answered some questions you may have

How do the owner gets paid?
In the end of each month, we prepare a detailed clearance analysis with all reservations, their details and full amounts, we deduct the expenses and our commission and the final amount is yours.
What is the profit margin an owner should expect?
You should expect a profit margin between 35% to 45%, which is currently considered a good percentage in the Greek market. However, this varies depending on several factors such as type of property, location etc.
Is the owner able to see their property's future reservations?
Yes, we provide you with your own username and password to access the reservations portal of your property and explore the full progress of performance.
What is the minimum term for a management agreement?
The minimum period for which we sign a management agreement is three years. The first 18 months is for us an ideal period to build your brand and in the next 18 we can more efficiently examine data regarding sales and loyalty.
What is your commission and what this includes?
Our management fee is structured between 20% to 25% upon net revenue (after the deduction of VAT and channel commissions) depending the property type. This includes everything we do to make your property a long-term successful business.
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Look into our guests opinion

"The best part of our stay was the advice provided by the team. They were so helpful and gave us great suggestions for our visit, and they made many reservations for us and acted as wonderful concierges."
- Josh, USA

"My husband and I had our 1 year anniversary, and we were greeted by the most amazing team. They were beyond helpful and they had been readily available with anything we need."
- Ana, Portugal

"Our host was so professional, they gave us the best time we could ever ask for a visit in Athens."
- Marcus, Canada

"This staff is one of the most wonderful and unforgettable memories that I have from Greece, lovely, friendly and always they're taking care of the guests."
- Narel, Spain

"I cannot thank the team enough for making my trip so memorable. Their commitment to service excellence is unmatched."
- Charlotte, France

Partner with us

Wish to be part of this extraordinary hospitality journey full of experiences and shared success?

Fill the form and we will be in touch soon!

[email protected]

By using this site you are agreeing to our Privacy Policy
© 2024 Chalara Group. All Rights Reserved.

[email protected]

By using this site you are agreeing to our Privacy Policy
© 2024 Chalara Group. All Rights Reserved.

PRIVACY POLICY

At Chalara Group we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website chalaragroup.com. Please read this policy carefully to understand how we handle your personal information.

1. Information We Collect
We may collect the following types of information:

a. Personal Information
When you interact with Chalara Group, we may collect personal information that you voluntarily provide to us, such as:
Name
Email address
Phone number
Mailing address
Any other information you choose to provide in communication with us

b. Non-Personal Information
We may also collect non-personally identifiable information, such as:
Browser type
IP address
Operating system
Device identifiers
Referring website
Pages visited on our site
Date and time of visit

c. Cookies and Tracking Technologies
We use cookies and other tracking technologies to improve your experience on our website and for analytics. Cookies are small data files stored on your device. You can control the use of cookies through your browser settings.

2. How We Use Your Information
Chalara Group may use the collected information for various purposes, including:
Responding to your inquiries, requests, or feedback
Personalizing your experience on our website
Sending you updates, newsletters, or promotional materials (if you have opted to receive them)
Analyzing trends and improving our website functionality
Complying with legal obligations

3. How We Share Your Information
We may share your personal information with:
Service Providers: We may share your information with third-party service providers who assist us with website hosting, email distribution, or analytics.
Legal Requirements: We may disclose your information when required to do so by law or if we believe that such action is necessary to comply with a legal obligation or to protect our rights or the safety of others.
Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred to the new ownership.

4. Security of Your Information
We implement a variety of security measures to protect your personal data. However, no method of data transmission over the Internet or method of electronic storage is entirely secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Third-Party Links
Our website may contain links to third-party websites. Chalara Group is not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

6. Retention of Your Information
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your information is no longer needed, we will securely delete or anonymize it.

7. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. We encourage you to review this policy periodically to stay informed about how we protect your information.

8. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights, please contact us at: [email protected]